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Delivery Policy

 The good news for those in the UK is that Box Menswear is a British company with our warehouse located in Liverpool, England. This means that we have a great selection of couriers to get your order to you fast

 

PRE-ORDER INFORMATION

At Box we are always listening to feedback from our loyal customers, and bringing out new styles and ranges based on your requests. Now that we are approaching the Christmas period, we are releasing various new stylish and sexy products that are perfect for you or a loved one.

 As the items are guaranteed to sell fast, some of the new products are on pre-order. Here is some important information;

  • All pre-orders will be dispatched no later than December 3rd. However we are hoping that the date will be sooner than this.
  • If you have ordered an in stock item and a pre-order item, both will be dispatched together once the latter is available.
  • For those who select the DPD Next Day Delivery option, please note this may not apply to pre-orders. Your order will be dispatched with this next day service as soon as the item is available.
  • ALL pre-order orders are guaranteed to arrive in time for Christmas!

  

Standard UK Delivery - £2.99 or upgraded to DPD Express for FREE over £80!

1 - 3 working days

 

All orders placed before 3pm will be despatched the same / next working day if ordered at the weekend.  

 

Every single order is tracked to show it has been delivered. If you ordered more than 2 working days ago and chose Standard UK Delivery you can track your order below using messenger. Please do have your Order Number ready, it starts with a #. 

 

Priority Next Day Delivery with DPD - £5.99 or FREE if you spend £80+ 

Next Working Day + Text Messaging Updates & Total Tracking 

 

If you want or need your order Fast & Guaranteed then the excellent news is after customer requests we have now partnered with DPD to introduce a new Priority Next Day Delivery service. We really can guarantee your order the NEXT DAY after ordering so long as you order before 13:00 GMT. 

 

If you order with this DPD service, you’ll also be able to track your shipment using the DPD App which shows a time slot and exactly where your delivery driver is located in real time. It’s awesome. The DPD App is available for download from the Apple App Store or Google Play Store. 

PLEASE NOTE - Excluding pre-order items.

If you have purchased a pre-order item and chosen the Next Day service, it will not arrive the next day. As soon as the item is available and your order is dispatched, it will then be sent with DPD's Priority Next Day delivery service.

 

If you ordered more than 1 working day ago and chose Priority Next Day Delivery with DPD you can track your order below using Facebook Messenger. Please do have your Order Number ready, it starts with a #. 

 

CLICK HERE to be redirected to Facebook Messenger, where you can see the latest update - https://m.me/boxmenswear?ref=track-package




PUBLIC HOLIDAYS - 2019

Although we have staff constantly working around the clock to get your order to you as quickly as possible, there are a few public holidays in which the postal services will be closed.

Deliveries will not be made on the following days: 

Wednesday 25th December (Christmas Day)

Thursday 26th December (Boxing Day)

Wednesday 1st January (New Years Day)

 

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